The easiest way to renew the license is to use our online services. For some customers, this option is blocked due to network restrictions.
If you are using the Instant Activation (Local License), the error below will appear:
For Floating license server, using Automatic update will show the error:
To resolve this issue: Ask your IT to whitelist the IP address 22.214.171.124 & Port 443 which are required to access our servers for renewing the license.