As of 18/01/2024, the issue below is solved.
You can now activate your software via the licensing activation module.
How to active software
We regret to inform you that we are currently experiencing issues with our licensing activation module for our customers in EMEA and Malysia
As a result, it is not possible to renew or activate your current keyfile at this time.
If you are having issues with the renewal of your keyfile, please do not hesitate to contact us for an immediate solution.
Our team of experts is ready to assist you to resolve any issues you may be facing.
Thank you for your patience and understanding.