David Smets
david.smets@materialise.be

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Updated January 5th, 2024 by David Smets

maintenance work on our network

We would like to inform you that we will be performing maintenance work on our network at our headquarters on Sunday, January 14th, starting from 09:00 CET.  We anticipate that the intervention will take approximately 30 minutes to complete. Please note that during this time, you may experience some disruption in your license activation. However, we...

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Updated January 19th, 2024 by David Smets

Keyfile activation issue

Update : As of 18/01/2024, the issue below is solved.You can now activate your software via the licensing activation module. How to active software Dear customer, We regret to inform you that we are currently experiencing issues with our licensing activation module for our customers in EMEA and MalysiaAs a result, it is not possible to renew or acti...

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Updated September 7th, 2023 by David Smets

Issue with Simulation module and Win11 version 22H2

An update to Win11 (version 22H2 or higher) can potentially block the ability to run the Simulation module (the progress stays at 0%) in Magics 26.1 or lower.   The problem has been resolved with Magics 27.0 or higher. If using Magics 27.0 (or higher), or Win10 (version 21H1 or later), or Win11 (version 22H1 or lower) is not an option, a workaround ...

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Updated June 23rd, 2023 by David Smets

Magics RP silent installation

This article applies to Magics RP 26.0 and higher.  For older Magics versions, different commands apply, that can be found back in the respective user manuals. To install Magics RP silently, you should use either of the following commands: When installing in the standard installation folder <installer.exe> install --accept-licenses --default-a...

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Updated October 4th, 2024 by David Smets

Concept Laser BP 1.2 issue

Our team has fixed the bug, and the updated version, Concept Laser Build Processor 1.2.7, is now available for download. Download updated Concept Laser Build Processor If you have a maintenance license, please enter your CCKey and download the updated version.     An issue may occur in a very specific situation with the Concept Laser Build Processor...

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Updated April 27th, 2023 by David Smets

Floating License Server (FLS) Administrator Guide 7.4

FLS+administrator+guide+7.4.x+_1_.pdf                                                             Materialise Floating License Server Administrator  Guide         Contents 1  Introduction ................................................................................................................................. 4 2   Materialise FloatingLicense...

30 min reading time
Updated October 13th, 2022 by David Smets

Issues detected in SLM Solutions BP v.3.1 and 3.2

Our team has fixed the bug, and the updated version, SLM Solutions Build Processor 3.2.10, is now available for download.  Download updated SLM Solutions Build Processor   We have identified a bug in Materialise SLM Solutions Build Processor versions 3.1 and 3.2.   Issue: Incorrect Border Generation The issue is that a partially incorrect exposure o...

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Updated June 17th, 2025 by David Smets

Which quality, regulatory & security standards are (not) applicable to Magics?

ISO 9001 Materialise values quality management principles according to ISO9001:2015, with a strong focus on customer satisfaction and continuous improvement. On a regular basis, we perform customer surveys or customer journey workshops to receive customer input. This triggers and enables us to constantly improve the entire organization. All the proc...

2 min reading time
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