First-Time Access to the End-User Portal

When your Portal Admin creates your user account, you’ll receive an email from the Materialise End-User Portal with a temporary password. Check your junk or spam folder if you don’t see the email in your inbox.

Here’s how to log in for the first time:

Step 1: Find the Email

1. Open the email and click on the URL provided.
   

Step 2: Log In

1. Enter your email address and the temporary password from the email.
   

Step 3: Create a New Password

1. Enter the temporary password in the first row.
2. Create and enter a new password in the second row.
3. Re-enter the new password in the third row.
4. Click Continue.
   

Step 4: Set Up a Security Question

1. Choose a question from the list and provide an answer.
2. You will be required to provide the same answer if you need to reset your password in the future.
   

Step 5: Explore the Portal

1. After logging in, you’ll land on the List Entitlements page, which shows details about your organization’s entitlements (vouchers, licenses, etc.).
2. If you’re a Portal Admin, you’ll also see options to manage users. For more information on how to manage users, please click here. 
   

Step 6: Bookmark the URL

1. Save the URL for easy access in the future.