The Materialise End-User Portal is a self-service tool for managing your organization's Materialise licenses. In the portal, a license is called an entitlement — the two mean the same thing. Day-to-day, only license administrators need it; most end users don't use the portal at all and simply activate their software with the Activation ID emailed to them when a license is issued.

You can reach it at materialise.flexnetoperations.eu.

What you can do in the portal

• View your organization's licenses — see the entitlements assigned to your organization and their details.
• Find your Activation ID — look up the 32-character code needed to activate an ID-based license. See Find your ID-based license and Activation ID.
• Activate offline — generate the license files needed to activate a license on a computer or server without internet access.
• View connected devices — see the workstations and servers that currently hold your licenses (local activations and floating License Servers).
• Manage portal users — Portal Admins can add and manage other users.

Who needs to use it

Day-to-day, only license administrators need the portal. A normal end user activates their software with the Activation ID they receive by email and never has to log in.

Portal roles: Admins and Users

Portal access comes in two roles:

• Portal Admin — manages licenses and devices, and can add, edit, and remove other users (both Admins and Users).
• Portal User — manages licenses and devices, but cannot manage other users.

The first Portal Admin is designated during the sales agreement; after that, Portal Admins create the other accounts. For the full breakdown of what each role can do, see Manage End-User Portal users.

Related guides

• Need your license details or Activation ID? See Find your ID-based license and Activation ID.
• Using the portal for the first time? See Access the Materialise End-User Portal for the first time.
• Need to add or manage portal users? See Manage End-User Portal users. (Portal Admins only.)

Something not working?

• Forgot your portal password? See Reset your End-User Portal password.
• Still stuck? — contact Materialise Support.

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